[SIPForum-discussion] Alcatel Omni Office Integration

[Abhisek Acharya]

role of codec settings and codec negotiation as well as OFFER-ANSWER model
can not be taken away from this problem.Please send me a wireshark trace
with the problematic call so that I can analyse and let you know with my
observations.

Regards
Abhisek Acharya
GS-LAB,PUNE

On Tue, Feb 26, 2013 at 2:20 PM, Abhisek Acharya
<abhisek.acharya at gmail.com>wrote:

> I hope you have made sure that all the  media IP addresses involved in the
> altercation are pin gable from each other.Route and reverse routes are
> applied properly in the to n fro routers.
>
> I believe signaling is fine as call is reaching out.Otherwise give me a
> call trace where you do not hear any audio conversation.
>
> Regards
> Abhisek Acharya
>
>
> On Sun, Feb 24, 2013 at 2:07 PM, Se-gun <segelo at yahoo.co.uk> wrote:
>
>> Hi Guys,
>>
>> I am trying to integrate a Splicecom 5100 Callserver with an Alcatel Omni
>> PBX over SIP.
>>
>> The SIP trunks are configured on both ends to register using IP addresses
>> and no username or password for registration. All of this works fine.
>>
>> When the Splicecom makes a call to Alcatel, it rings normally and when
>> picked up, theres a clear audio path for conversation.
>>
>> However, when the Alcatel rings the Splicecom. it rings as well, but when
>> picked up, theres no audio path and nothing can be heard. In some cases, it
>> hangs up after picking.
>>
>> The two pbx are configured to communicate over a VPN link. The Splicecom
>> has an IP address of 192.168.110.50 and is connected to router with
>> 192.168.110.1 as the gateway.  On the other end, the Alcatel has an IP
>> address of 192.168.90.2 and is connected to a router with an IP address of
>> 192.168.130.1. Theres some form of NATTing going on at the Alcatel end.
>>
>> Does anyone have any ideas what could be wrong?
>>
>> Cheers
>>
>> Segun
>>
>>
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