[SIPForum-discussion] CALL for HELP: Dead Air problem

AOEKING aoeking at gmail.com
Mon Dec 16 14:14:31 UTC 2013


Hi,

Take a pcap trace and check whether the SDP part of the sip INVITE contains
the remote global IPs.
I believe the IP phone uses the local IP's instead of using global IPs

Thanks
Nuwan


On Sun, Dec 8, 2013 at 7:30 AM, Tristan Bulandus
<tristanbulandus at yahoo.com>wrote:

> Team, hoping for your help please. Thanks
>
>
>   On Saturday, December 7, 2013 6:40 PM, Tristan Bulandus <
> tristanbulandus at yahoo.com> wrote:
>  Hi Team,
>
> May I once again call upon the SIP Experts from this international forum.
>
> I am the pioneer of advanced SIP technologies in our telco, and I am
> currently facing a very difficult challenge in a new project involving SIP
> Clients, SIP Proxies, SIP Platfroms, etc. This is the first time I have
> experienced this problem and nobody locally and internationally that I work
> with is able to solve the problem.
>
> The scenario is that I have IP Phones located at the site and RTP is two
> way but when I have IP Phones located on a remote site with IP connectivity
> there is no Media on both parties, for both inbound and outbound calls.
>
> Appreciate if you can help me immediately.
>
> Thanks.
>
>
>
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