[SIPForum-discussion] BroadSoft Client Behind a NAT

[Pablo Gargini]

Hi Guillermo

I think the call doesn't progress, because the format call-ID is not
correct, should be xxx @ host-origin.
Additionally the two calls have different User-Agent.

Bad-call X-Lite
Good-Call Yealink
Thanks
Pablo




El 2 de agosto de 2010 11:13, Zuñiga, Guillermo <
Guillermo.Zuniga at cwpanama.com> escribió:

>  HI Fellows.
>
> I have the following issue:
>
> I have some Broadsoft-Clients behind a NAT and a Firewall, and sometimes
> one of the customer can’t make calls.
>
> In this case my SBC-Acme is sending 403-Forbidden when the call fail.
>
> Seeing into the traces I can see in the failed call that the uri-host in
> the contact header is the Private IP and
>
> Not the Public IP,
>
>
>
> Have you any idea why this could be happened? Could be this the cause of
> getting  403 from the Acme?
>
> Any suggestion for the customer site?
>
>
>
> Thanks a lot for your helps.
>
> Attach both traces of the calls.
>
>
>
> _______________________________________________
> This is the SIP Forum discussion mailing list
> TO UNSUBSCRIBE, or edit your delivery options, please visit
> http://sipforum.org/mailman/listinfo/discussion
> Post to the list at discussion at sipforum.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://sipforum.org/pipermail/discussion/attachments/20100804/2e399b88/attachment-0002.html>