[SIPForum-discussion] SIP-Voice Mail Fail Call

Thu Jan 15 15:16:42 UTC 2009

Thanks Halit,

Let try with the files in the MS.

Guillermo

________________________________

De: SAKCA HALIT [mailto:Halit.Sakca at alcatel-lucent.com.tr] 
Enviado el: Jueves, 15 de Enero de 2009 09:55 a.m.
Para: Zuñiga, Guillermo; santosh_poojary at yahoo.com; discussion at sipforum.org
Asunto: RE: [SIPForum-discussion] SIP-Voice Mail Fail Call

Hi Guillermo,

I think you guys could have problem with either media server or bsoft platform ;

1./ media server

    Message body

        <?xml version="1.0" encoding="utf-8"?>\r\n

          <MediaServerControl version="1.0">\r\n

            <response\r\n

                      request="playrecord"\r\n

                      code="200"\r\n

                      text="OK"\r\n

                      reason="init_silence"\r\n

                      reclength="0"\r\n

                      recduration="0"\r\n

            />\r\n

          </MediaServerControl>\r\n

Problem could e related to voice mail there is no file or corrupted file on media server.

2./ bsoft platform;

Please check the log file of app in order to understand why it sends BYE.

Regards, 

Halit SAKCA 

________________________________

From: discussion-bounces at sipforum.org [mailto:discussion-bounces at sipforum.org] On Behalf Of Zuñiga, Guillermo
Sent: Saturday, January 10, 2009 3:34 AM
To: santosh_poojary at yahoo.com; discussion at sipforum.org
Subject: Re: [SIPForum-discussion] SIP-Voice Mail Fail Call

Here is the link for the file you uploaded:
http://www.yousendit.com/download/WnBUV28zQVNYSHdLSkE9PQ

Here is the link for the file you uploaded:
http://www.yousendit.com/download/WnBUV28zcHYzMWxMWEE9PQ

Thanks Santosh

Guillermo

________________________________

De: santosh poojary [mailto:santosh_poojary at yahoo.com] 
Enviado el: Viernes, 09 de Enero de 2009 12:39 a.m.
Para: Zuñiga, Guillermo
Asunto: Re: [SIPForum-discussion] SIP-Voice Mail Fail Call

Dear Guillermo,

Use http://www.yousendit.com/ to send your trace. 

Regards

Santosh P 

--- On Fri, 1/9/09, Zuñiga, Guillermo <Guillermo.Zuniga at cwpanama.com> wrote:

	From: Zuñiga, Guillermo <Guillermo.Zuniga at cwpanama.com>
	Subject: Re: [SIPForum-discussion] SIP-Voice Mail Fail Call
	To: "Zuñiga, Guillermo" <Guillermo.Zuniga at cwpanama.com>, discussion at sipforum.org
	Date: Friday, January 9, 2009, 5:05 AM

	Fellows it someone can help I would like to load a Huge File from the sniffer.

	Have anybody a free ftp site to download?

Guillermo

________________________________

De: Zuñiga, Guillermo 
Enviado el: Jueves, 08 de Enero de 2009 06:33 p.m.
Para: discussion at sipforum.org
Asunto: SIP-Voice Mail Fail Call

Hi Fellows.

I have the following issue, I hope someone give some idea what Could be happened.

1.I am doing a PSTN Call to a Endpoint is in a BroadSoft Platform and have active the voice mail for all incoming calls, when I make the call I can here the voice mail messages, the call always get dead air.

Reviewing a trace I am seeing in the INFO messages that we aren't getting Voice(VoiceNotDetected).

After the first messages I get three more messages with this INFO and after this the BroadSoftPlatform send a BYE.

BSoft             MediaServer(where the VoiceMail are loaded)          172.18.38.227

172.18.84.5       172.18.84.20                                         MGateway

Thanks 

Guillermo

<mailto:guillermo.zuniga at cwpanama.com> 

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La información contenida en este correo electrónico es confidencial y puede también ser objeto de acciones legales. Es dirigida únicamente para el o los destinatario(s) nombrados anteriormente. Si no es mencionado como destinatario, no debe leer, copiar, revelar, reenviar o utilizar la información contenida en este mensaje. Si ha recibido este correo electrónico por error, por favor notifique al remitente por correo, y proceda borrar el mensaje y archivos adjuntos sin conservar copias.

The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies. 

La información contenida en este correo electrónico es confidencial y puede también ser objeto de acciones legales. Es dirigida únicamente para el o los destinatario(s) nombrados anteriormente. Si no es mencionado como destinatario, no debe leer, copiar, revelar, reenviar o utilizar la información contenida en este mensaje.  Si ha recibido este correo electrónico por error, por favor notifique al remitente por correo, y proceda borrar el mensaje y archivos adjuntos sin conservar copias.

The information contained in this e-mail is confidential and may also be subject to legal privilege.  It is intended only for the recipient(s) named above.  If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email.  If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
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