<div dir="auto">I’d like to see a BoF discussion around “Battling the unbillable calls” as call completion and call duration decrease, there is an increasing need to cover call processing growth without the revenue to justify the investments. </div><div dir="auto"><br></div><div dir="auto">Some specific questions for discussion:</div><div dir="auto"><br></div><div dir="auto">* what is an acceptable call completion rate</div><div dir="auto">* what is an acceptable call duration</div><div dir="auto">* what constitutes a balance for bill and keep arrangements when the traffic profiles are very different<br clear="all"><br clear="all"><div dir="auto"><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><a href="http://www.verizon.com" style="padding-bottom:24px;display:inline-block" target="_blank"><img src="https://ss7.vzw.com/is/image/VerizonWireless/verizon-business-glowwordmark-99sm?$pngalpha$&scl=1" style="padding-top:30px;height:auto;width:auto"></a><br><p style="margin:0px;font-family:'Verizon NHG DS',Arial,sans-serif;font-size:1.11em;line-height:20px;letter-spacing:-0.03em;text-align:left;line-height:100%;color:black"><span style="font-weight:bold;letter-spacing:0px">Ginger Stair</span><br><br>Senior Manager - Product Management VPS<br>Voice Center of Excellence<br>Verizon Business Group<br><br>O 804 512 1728<br>M 804 512 1728<br>Emporia, VA 23847<br><br></p></div></div></div><div><br></div><div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, Sep 17, 2025 at 8:26 AM Jessica Willis <<a href="mailto:jessica@theorganizationorganization.co">jessica@theorganizationorganization.co</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Good morning SIPNOC 2025 Attendees!</div><div><br></div><div>Just a reminder to share your BoF suggestions for this evening. </div><div><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><b>Jessica Willis</b><div><b>518-218-6005<br></b><div><b><img width="96" height="31" src="https://ci3.googleusercontent.com/mail-sig/AIorK4xuAcw15Qd4F1KJMCYv4wanSRPZqHFO7mEiTezsbIhugLEUXcT7gaXM6lLIF5OQIDfN28Ja3u1E8cXg"><br></b><div><br></div></div></div></div></div></div></div>
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