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<p class="MsoNormal"><span lang="EN-US">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We have developed a vocal server based on PJSUA 2.2.1, and sometimes. This software blocks in the following case after getting
</span><span lang="EN-US" style="color:#1F497D">«&nbsp;<b>Delaying BYE request until ACK is received</b> » event :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">When an incoming call is received and answered with TRYING, RINGING and 200 OK, the IPBX doesn&#8217;t acknowledge the 200 OK answer. Our software waits for a timeout, and then asks the PJSUA layer to hangup the call. PJSUA
 so prints in log </span><span lang="EN-US" style="color:#1F497D">«&nbsp;<b>Delaying BYE request until ACK is received</b> » and it is not able at all to accept new incoming calls, but
<b>answer always with &#8220;BUSY HERE</b>&#8221; (see incoming call of Call-ID b9e7a0b55a51f1f776dfe0a777e9db5f in the attached log).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">How can I avoid or correct this problem please ??
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Moreover, the 200 OK of INVITE is retransmitted several times, and even a CANCEL arrived from IPBX, and answered with 200 OK from PJSUA, but retransmission of the 200 OK of INVITE didn&#8217;t stop until
 blocking. Is it possible to stop retransmission after getting the CANCEL please ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Can anyone help me please ?</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you a lot,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:FR">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:FR">Nabila<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:FR">&nbsp;<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-fareast-language:FR"><img width="393" height="79" id="Image_x0020_1" src="cid:image001.png@01D34E3F.B39A0CC0" alt="id:image001.png@01D25BB6.669C23D0"></span></b><span lang="EN-US" style="color:black;mso-fareast-language:FR"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR"><img width="176" height="53" id="Image_x0020_2" src="cid:image002.png@01D34E3F.B39A0CC0" alt="cid:image002.png@01D28D05.F078FEE0"></span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR">Conviviance reprend la société Discofone(e), éditeur de solutions ACD entrants/sortants et enregistreur de communication. N&#8217;hésitez pas à vous renseigner.
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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1F497D;mso-fareast-language:FR"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-fareast-language:FR">Nabila SALMI</span></b><span style="color:black;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">Ingénieur R&amp;D<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">&nbsp;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">49 Grande Rue &#8211; Hameau de Jouy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">91590 Guigneville Sur Essonne. France<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.conviviance.fr/"><span style="color:#0563C1;mso-fareast-language:FR">http://www.conviviance.fr</span></a><span style="color:black;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">&nbsp;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">Tél.&nbsp;&nbsp; : &#43;331.41.06.40.40<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">GSM&nbsp;:&nbsp;&#43;336.61.60.08.49<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-fareast-language:FR">Email&nbsp;:&nbsp;</span><a href="mailto:nsalmi@conviviance.fr"><span style="color:#0563C1;mso-fareast-language:FR">nsalmi@conviviance.fr</span></a><span style="color:black;mso-fareast-language:FR">&nbsp;</span><span style="font-size:12.0pt;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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<p><span style="color:#FF0000">....</span></p>
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