[SIPForum-discussion] SIP UPDATE and SIP 481

Bilal Javed bilaljaved1986 at gmail.com
Sat Nov 2 14:20:29 UTC 2013


Hi Gents,

Please describe how to handle SIP UPDATE Message as Device A is giving SIP
481 Call Leg/Transaction doesn't exist when Device B replied with SIP
UPDATE request. After that it is SIP 487 request Terminated by Device A.

Please advice how to trouble shoot this.


Device A: A.A.A.A ( Genband )
Calling Number : AAAAAAAA
Device B : B.B.B.B ( Cisco )
Called Number : BBBBBBBB






Below is full trace



No.     Time        Source                Destination           Protocol
Length Info
      1 0.000000    A.A.A.A       B.B.B.B          SIP/SDP  1190   Request:
INVITE sip:BBBBBBBBBBBBB at B.B.B.B:5060 |

Frame 1: 1190 bytes on wire (9520 bits), 1190 bytes captured (9520 bits)
Ethernet II, Src: Cisco_12:02:00 (58:8d:09:12:02:00), Dst:
DellEsgP_f8:30:a0 (00:18:8b:f8:30:a0)
Internet Protocol Version 4, Src: A.A.A.A (A.A.A.A), Dst: B.B.B.B (B.B.B.B)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (INVITE)    Request-Line: INVITE
sip:BBBBBBBBBBBBB at B.B.B.B:5060 SIP/2.0*
        Method: INVITE
        Request-URI: sip:BBBBBBBBBBBBB at B.B.B.B:5060
        [Resent Packet: False]
    Message Header
        Max-Forwards: 69
        Session-Expires: 3600;refresher=uac
        Min-SE: 600
        Supported: timer, 100rel
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        Remote-Party-Id: "Test" <sip:AAAAAAAAA at A.A.A.A
>;privacy=off;screen=no
        Call-ID: 9172982-3592034893-396212 at fmnt1.voip-termination.net
        CSeq: 1 INVITE
        Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO,
REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK5b33d213f44c5363089a303a22ae7647
        Contact: <sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk>
        Call-Info:
<sip:A.A.A.A>;method="NOTIFY;Event=telephone-event;Duration=1000"
        Content-Type: application/sdp
        Content-Length: 302
    Message Body

No.     Time        Source                Destination           Protocol
Length Info
      2 0.027758    B.B.B.B          A.A.A.A       SIP      481    Status:
100 Trying |

Frame 2: 481 bytes on wire (3848 bits), 481 bytes captured (3848 bits)
Ethernet II, Src: IntelCor_28:de:b0 (a0:36:9f:28:de:b0), Dst:
Cisco_12:02:00 (58:8d:09:12:02:00)
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 2
Internet Protocol Version 4, Src: B.B.B.B (B.B.B.B), Dst: A.A.A.A (A.A.A.A)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (100)    Status-Line: SIP/2.0 100 Trying*
        Status-Code: 100
        [Resent Packet: False]
        [Request Frame: 1]
        [Response Time (ms): 27]
    Message Header
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK5b33d213f44c5363089a303a22ae7647
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>
        Date: Tue, 29 Oct 2013 11:28:13 GMT
        Call-ID: 9172982-3592034893-396212 at test.net
        Server: Cisco-SIPGateway/IOS-12.x
        CSeq: 1 INVITE
        Allow-Events: telephone-event
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      3 3.914438    B.B.B.B          A.A.A.A       SIP/SDP  1173   Status:
183 Session Progress |

Frame 3: 1173 bytes on wire (9384 bits), 1173 bytes captured (9384 bits)
Ethernet II, Src: IntelCor_28:de:b0 (a0:36:9f:28:de:b0), Dst:
Cisco_12:02:00 (58:8d:09:12:02:00)
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 2
Internet Protocol Version 4, Src: B.B.B.B (B.B.B.B), Dst: A.A.A.A (A.A.A.A)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (183)    Status-Line: SIP/2.0 183 Session
Progress*
        Status-Code: 183
        [Resent Packet: False]
        [Request Frame: 1]
        [Response Time (ms): 3915]
    Message Header
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK5b33d213f44c5363089a303a22ae7647
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        Date: Tue, 29 Oct 2013 11:28:13 GMT
        Call-ID: 9172982-3592034893-396212 at test.net
        Server: Cisco-SIPGateway/IOS-12.x
        CSeq: 1 INVITE
        Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER,
SUBSCRIBE, NOTIFY, INFO, REGISTER
        Require: 100rel
        RSeq: 3061
        Allow-Events: telephone-event
        Remote-Party-ID: <sip:BBBBBBBBBBBBB at B.B.B.B
>;party=called;screen=no;privacy=off
        Contact: <sip:BBBBBBBBBBBBB at B.B.B.B:5060>
        Content-Type: application/sdp
        Content-Disposition: session;handling=required
        Content-Length: 318
    Message Body

No.     Time        Source                Destination           Protocol
Length Info
      4 4.035929    A.A.A.A       B.B.B.B          SIP      640    Request:
PRACK sip:BBBBBBBBBBBBB at B.B.B.B:5060 |

Frame 4: 640 bytes on wire (5120 bits), 640 bytes captured (5120 bits)
Ethernet II, Src: Cisco_12:02:00 (58:8d:09:12:02:00), Dst:
DellEsgP_f8:30:a0 (00:18:8b:f8:30:a0)
Internet Protocol Version 4, Src: A.A.A.A (A.A.A.A), Dst: B.B.B.B (B.B.B.B)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (PRACK)    Request-Line: PRACK
sip:BBBBBBBBBBBBB at B.B.B.B:5060 SIP/2.0*
        Method: PRACK
        Request-URI: sip:BBBBBBBBBBBBB at B.B.B.B:5060
        [Resent Packet: False]
    Message Header
        Max-Forwards: 70
        RAck: 3061 1 INVITE
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        Call-ID: 9172982-3592034893-396212 at test.net
        CSeq: 2 PRACK
        Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO,
REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK56882666de3a53cb7fa4d1ed2eaa857f
        Contact: <sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk>
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      5 4.037925    B.B.B.B          A.A.A.A       SIP      462    Status:
200 OK |

Frame 5: 462 bytes on wire (3696 bits), 462 bytes captured (3696 bits)
Ethernet II, Src: IntelCor_28:de:b0 (a0:36:9f:28:de:b0), Dst:
Cisco_12:02:00 (58:8d:09:12:02:00)
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 2
Internet Protocol Version 4, Src: B.B.B.B (B.B.B.B), Dst: A.A.A.A (A.A.A.A)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (200)    Status-Line: SIP/2.0 200 OK*
        Status-Code: 200
        [Resent Packet: False]
        [Request Frame: 4]
        [Response Time (ms): 1]
    Message Header
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK56882666de3a53cb7fa4d1ed2eaa857f
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        Date: Tue, 29 Oct 2013 11:28:17 GMT
        Call-ID: 9172982-3592034893-396212 at test.net
        Server: Cisco-SIPGateway/IOS-12.x
        CSeq: 2 PRACK
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      6 4.038134    B.B.B.B          A.A.A.A       SIP      674    Request:
UPDATE sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk |

Frame 6: 674 bytes on wire (5392 bits), 674 bytes captured (5392 bits)
Ethernet II, Src: IntelCor_28:de:b0 (a0:36:9f:28:de:b0), Dst:
Cisco_12:02:00 (58:8d:09:12:02:00)
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 2
Internet Protocol Version 4, Src: B.B.B.B (B.B.B.B), Dst: A.A.A.A (A.A.A.A)
User Datagram Protocol, Src Port: 58521 (58521), Dst Port: sip (5060)
*Session Initiation Protocol (UPDATE)*
    *Request-Line: UPDATE sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk SIP/2.0*
        Method: UPDATE
        Request-URI: sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk
        [Resent Packet: False]
    Message Header
        Via: SIP/2.0/UDP B.B.B.B:5060;branch=z9hG4bK11784F
        From: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        To: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        Date: Tue, 29 Oct 2013 11:28:17 GMT
        Call-ID: 9172982-3592034893-396212 at test.net
        User-Agent: Cisco-SIPGateway/IOS-12.x
        Max-Forwards: 70
        Timestamp: 1383046097
        CSeq: 101 UPDATE
        Contact: <sip:BBBBBBBBBBBBB at B.B.B.B:5060>
        Remote-Party-ID: <sip:14421874040755546089 at B.B.B.B
>;party=calling;screen=no;privacy=off
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      7 4.159037    A.A.A.A       B.B.B.B          SIP      390    Status:
481 CallLeg/Transaction doesnt exist |

Frame 7: 390 bytes on wire (3120 bits), 390 bytes captured (3120 bits)
Ethernet II, Src: Cisco_12:02:00 (58:8d:09:12:02:00), Dst:
DellEsgP_f8:30:a0 (00:18:8b:f8:30:a0)
Internet Protocol Version 4, Src: A.A.A.A (A.A.A.A), Dst: B.B.B.B (B.B.B.B)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
*Session Initiation Protocol (481)*
    *Status-Line: SIP/2.0 481 CallLeg/Transaction doesnt exist*
        Status-Code: 481
        [Resent Packet: False]
    Message Header
        Via: SIP/2.0/UDP B.B.B.B:5060;branch=z9hG4bK11784F
        From: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        To: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        Call-ID: 9172982-3592034893-396212 at test.net
        CSeq: 101 UPDATE
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      8 4.160964    B.B.B.B          A.A.A.A       SIP      431    Status:
487 Request Cancelled |

Frame 8: 431 bytes on wire (3448 bits), 431 bytes captured (3448 bits)
Ethernet II, Src: IntelCor_28:de:b0 (a0:36:9f:28:de:b0), Dst:
Cisco_12:02:00 (58:8d:09:12:02:00)
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 2
Internet Protocol Version 4, Src: B.B.B.B (B.B.B.B), Dst: A.A.A.A (A.A.A.A)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
*Session Initiation Protocol (487)*
    *Status-Line: SIP/2.0 487 Request Cancelled*
        Status-Code: 487
        [Resent Packet: False]
    Message Header
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK5b33d213f44c5363089a303a22ae7647
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        Call-ID: 9172982-3592034893-396212 at test.net
        CSeq: 1 INVITE
        Reason: Q.850;cause=127
        Content-Length: 0

No.     Time        Source                Destination           Protocol
Length Info
      9 4.281920    A.A.A.A       B.B.B.B          SIP      615    Request:
ACK sip:BBBBBBBBBBBBB at B.B.B.B:5060 |

Frame 9: 615 bytes on wire (4920 bits), 615 bytes captured (4920 bits)
Ethernet II, Src: Cisco_12:02:00 (58:8d:09:12:02:00), Dst:
DellEsgP_f8:30:a0 (00:18:8b:f8:30:a0)
Internet Protocol Version 4, Src: A.A.A.A (A.A.A.A), Dst: B.B.B.B (B.B.B.B)
User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)

*Session Initiation Protocol (ACK)    Request-Line: ACK
sip:BBBBBBBBBBBBB at B.B.B.B:5060 SIP/2.0*
        Method: ACK
        Request-URI: sip:BBBBBBBBBBBBB at B.B.B.B:5060
        [Resent Packet: False]
        [Request Frame: 7]
        [Response Time (ms): 245]
    Message Header
        Max-Forwards: 70
        To: <sip:BBBBBBBBBBBBB at A.A.A.A:5060>;tag=1E0FD10-179D
        From: "Test" <sip:AAAAAAAAA at A.A.A.A>;tag=3592034893-396218
        Call-ID: 9172982-3592034893-396212 at test.net
        CSeq: 1 ACK
        Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO,
REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
        Via: SIP/2.0/UDP
A.A.A.A:5060;branch=z9hG4bK5b33d213f44c5363089a303a22ae7647
        Contact: <sip:AAAAAAAAA at A.A.A.A:5060;tgrp=trk>
        Content-Length: 0


Please assist in this matter. Thank you and have a nice weekend.

Regards,
Bilal
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