[SIPForum-discussion] Best Softphone for Testing

[Shawn Augenstein]

Hello,

I am currently building out a new testing system for the NOC I work at and
I am curious to see what/if any recommendations there are for soft phones.
The soft phone must allow the user to change codecs and P-times along with
being able to register a new ANI. Currently I have SPA 941's deployed and
they do an adequate job but I am looking to move to soft phones so I can
add them to an Image for our NOC team.
However any feedback is appreciated...if there is a inexpensive hardphone
that can preform better I will look at those.
For testing purposes I am using Asterisk to peer to my network so I can
best replicate call paths coming from Customers that then traverse my
company's network where we then hand off to a vendor for downstream
termination (we are a back-to-back carrier). Currently testing is done
replicating call paths but the call originates on our network and I am
looking to build a "more true" test. The last hurdle I am facing is the
soft/hard phone testing unit that the agents will interface with.

Thank You,
Shawn
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