[SIPForum-discussion] X-Asterisk-HangupCauseCode: 16

Wed Feb 17 16:41:18 UTC 2010

I dont see ACK being sent to Server after Client receives OK.

This could be the reason

On Wed, Feb 17, 2010 at 4:54 AM, Nalini Velidi <nalini.velidi at tcs.com>wrote:

> Hi All,
>
> When I try making a call from my Java client, the client is getting
> registered and a call is getting established. However, the call is getting
> terminated in <10 seconds automatically. When I tried debugging , I found
> that a BYE message is generated from the server (Asterisk) side with
> following messages and the call is getting disconnected.
>
> X-Asterisk-HangupCause: Normal Clearing
>
> X-Asterisk-HangupCauseCode: 16
>
> Content-Length: 0
>
> The console messages are as follows:
>
> <message
>
> from="10.0.0.232:6167"
>
> to="10.0.0.226:5060"
>
> time="1266316662826"
>
> isSender="true"
>
> transactionId="z9hg4bk75049efc"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="SIP/2.0 180 Ringing"
>
> debugLine="0"
>
> >
>
> <![CDATA[SIP/2.0 180 Ringing
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK75049efc;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 102 INVITE
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
> ]]>
>
> </message>
>
>
> Audio Call created : 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226:
> agent1 at 10.0.0.232:6167:3003 at 10.0.0.226:as7c826178
>
> AUDIO CALL ADDED WITH URI: sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
>
> CALL STATUS: Incoming call
>
> CLIENT CONNECTED.
>
> REQUEST FROM CLIENT: AcceptCall|3003 at 10.0.0.226|
>
> CALLEE 1sip:3003 at 10.0.0.226 <1sip%3A3003 at 10.0.0.226>
>
> CALLEE 2sip:3003 at 10.0.0.226 <2sip%3A3003 at 10.0.0.226>
>
> -------------------
>
> the other end invite us to sdp
>
> Local listening audio port : 5628
>
> Remote listening audio port : 16186
>
> Negotiated audio codec 0 on Port 5628
>
> No Negotiated video codec,so no video media descriptions will be added to
> the sdp body
>
> CALLEE 1sip:3003 at 10.0.0.226 <1sip%3A3003 at 10.0.0.226>
>
> CALLEE 2sip:3003 at 10.0.0.226 <2sip%3A3003 at 10.0.0.226>
>
> -------------------
>
> <message
>
> from="10.0.0.232:6167"
>
> to="10.0.0.226:5060"
>
> time="1266316666164"
>
> isSender="true"
>
> transactionId="z9hg4bk75049efc"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="SIP/2.0 200 OK"
>
> debugLine="0"
>
> >
>
> <![CDATA[SIP/2.0 200 OK
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK75049efc;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 102 INVITE
>
> Max-Forwards: 70
>
> Contact: <sip:agent1 at 10.0.0.232:6167;transport=udp>
>
> Content-Type: application/sdp
>
> Content-Length: 111
>
>
> ]]>
>
> </message>
>
>
> <message
>
> from="10.0.0.226:5060"
>
> to="10.0.0.232:6167"
>
> time="1266316666167"
>
> isSender="false"
>
> transactionId="z9hg4bk726fa3ef"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0"
>
> debugLine="0"
>
> >
>
> <![CDATA[BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK726fa3ef;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 103 BYE
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> X-Asterisk-HangupCause: Normal Clearing
>
> X-Asterisk-HangupCauseCode: 16
>
> Content-Length: 0
>
>
> ]]>
>
> </message>
>
>
> ----------------
>
> <message
>
> from="10.0.0.226:5060"
>
> to="10.0.0.232:6167"
>
> time="1266316666167"
>
> isSender="false"
>
> transactionId="z9hg4bk022637ec"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="ACK sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0"
>
> debugLine="0"
>
> >
>
> <![CDATA[ACK sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK022637ec;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Contact: <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>>
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 102 ACK
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
> ]]>
>
> </message>
>
>
> RECEIVED REQUEST: BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK726fa3ef;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 103 BYE
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> X-Asterisk-HangupCause: Normal Clearing
>
> X-Asterisk-HangupCauseCode: 16
>
> Content-Length: 0
>
>
>
> ----------------
>
> CALLEE::::: sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
>
> <message
>
> from="10.0.0.232:6167"
>
> to="10.0.0.226:5060"
>
> time="1266316666174"
>
> isSender="true"
>
> transactionId="z9hg4bk726fa3ef"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="SIP/2.0 200 OK"
>
> debugLine="0"
>
> >
>
> <![CDATA[SIP/2.0 200 OK
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK726fa3ef;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 103 BYE
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
> ]]>
>
> </message>
>
>
> CALL STATUS: Not in a call
>
> Audio Call removed : 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226:
> agent1 at 10.0.0.232:6167:3286:3003 at 10.0.0.226:as7c826178
>
> ----------------
>
> RECEIVED REQUEST: ACK sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK022637ec;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Contact: <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>>
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 102 ACK
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
>
> ----------------
>
> <message
>
> from="10.0.0.226:5060"
>
> to="10.0.0.232:6167"
>
> time="1266316698165"
>
> isSender="false"
>
> transactionId="z9hg4bk508a6879"
>
> callId="0d5a1eee78e139746b2489f1096a410e at 10.0.0.226"
>
> firstLine="BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0"
>
> debugLine="0"
>
> >
>
> <![CDATA[BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK508a6879;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 104 BYE
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
> ]]>
>
> </message>
>
>
> ----------------
>
> RECEIVED REQUEST: BYE sip:agent1 at 10.0.0.232:6167;transport=udp SIP/2.0
>
> Via: SIP/2.0/UDP 10.0.0.226:5060;branch=z9hG4bK508a6879;rport
>
> From: "Agent 3" <sip:3003 at 10.0.0.226 <sip%3A3003 at 10.0.0.226>
> >;tag=as7c826178
>
> To: <sip:agent1 at 10.0.0.232:6167;transport=udp>;tag=3286
>
> Call-ID: 0d5a1eee78e139746b2489f1096a410e at 10.0.0.226
>
> CSeq: 104 BYE
>
> User-Agent: Asterisk PBX
>
> Max-Forwards: 70
>
> Content-Length: 0
>
>
> No idea why call is terminated abruptly and what to conclude from X-Asterisk-HangupCauseCode:
> 16.
>
> Can someone help me on this.
>
> Thanks and Regards,
> Nalini Velidi
>
>
>
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