[SIPForum-discussion] Knowing a SIP phone status

Pentakota Vikram vikramgvp at yahoo.com
Wed Dec 16 04:07:19 UTC 2009


The feature is called Call Hunting and it is typically used in Call
Centre's where the incoming call to PBX will be redirected to an
available SIP extension depending on the Hunt Group configurations. 

Asterisk allows to configure Hunt Group's and route patterns. Please look into the below link for more information. 



From: Junaid Abid <junaid.abid at gmail.com>
To: discussion at sipforum.org
Sent: Tue, 15 December, 2009 3:19:13 PM
Subject: Re: [SIPForum-discussion] Knowing a SIP phone status

Hi Everyone
Thank you all for your responses. 
Intefaces like CSTA, TAPI are charged by PBX providers that is why i am looking for a solution in SIP. 
What i need is that my app receives the calls from PBX, puts them on hold, checks SIP phone (extension) is free and transfer the call to the SIP phone when free? 
Is it possible using SIP? I have other solutions but I need to check with you experts whether SIP offers something already? Something like changing endpoints? 
Thanks for your help.

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