[SIPForum-discussion] IP Media 3000 generating BYE message

[Ashoke Kumar Ghosh]

Hi All,

The ethereal network analyzer displays the cause code as 318 as per Q850 Hence I do not think that the value 318 is in hex.

The media server we are using is IP Media 3000. I do have collected the syslog from the media server during these testing. Please let me know if you require the logs. I can share the logs tomorrow as i do not have the logs with me right now.

Regarding the trace, i could not extract the both sided traces. I will attempt to extract the same again tomorrow.

Best Regards..
 
*******************************************
Ashoke Kumar Ghosh
Mobile : 919324279664
Email: ashoke.k.ghosh at gmail.com
*******************************************

  ----- Original Message ----- 
  From: Halit Sakca 
  To: Zuñiga, Guillermo ; Ashoke Kumar Ghosh ; discussion at sipforum.com 
  Sent: Wednesday, June 11, 2008 2:29 PM
  Subject: RE: [SIPForum-discussion] IP Media 3000 generating BYE message


  Hi Guys,

  You shouldn't go to wrong direction. Its ISDN message.
  its not 318 its hex so its actually 01/3e ->"inconsistency in designated outgoing access information and subscriber class".

  Well, for this matter we need to get more investigation like media server log, it could be either media server bug or missed configuration.
  Ashoke is it CMS (convedia)? if so pls provide logs during the failure scenario from web gui. its protocol log.

  sorry, I wish I could help more.
  BTW pls provide whole network trace not one side.


  Selamlar,
  Halit Sakca




----------------------------------------------------------------------------
    Date: Tue, 10 Jun 2008 11:06:11 -0500
    From: Guillermo.Zuniga at cwpanama.com
    To: ashoke.k.ghosh at gmail.com; discussion at sipforum.com
    Subject: Re: [SIPForum-discussion] IP Media 3000 generating BYE message


    I don’t see 318 in Q850.

    See this table



    http://www.quintum.com/support/products/rs/sysdoc/webhelp/translate_cause_code.htm






----------------------------------------------------------------------------

    From: discussion-bounces at sipforum.org [mailto:discussion-bounces at sipforum.org] On Behalf Of Ashoke Kumar Ghosh
    Sent: Tuesday, June 10, 2008 9:16 AM
    To: discussion at sipforum.com
    Subject: [SIPForum-discussion] IP Media 3000 generating BYE message



    Hi Guys,



    I am handling a application server which provides prepaid service. We are using IP Media 3000 for playing announcement and digit collection. The call flow between application server and media server is like this.



    AS                                    MS

    ---------------INVITE----------------->

    <---------100 TRYING--------------

    <-----------200 OK-------------------

    ----------------ACK------------------->

    ----------------INFO------------------>

    <----------200 OK--------------------



    <--------------INFO-------------------

    --------------200 OK---------------->

    ----------------INFO----------------->

    <------------200 OK-----------------



    <--------------INFO-------------------

    ---------------200 OK--------------->

    ----------------BYE------------------>

    <-------------200 OK----------------





    We were trying to divert some TDM network traffic through application server. But got stuck with an issue of call failure. After investigation, we found that on certain occassion, Media Server is sending BYE message at some stages. But we are not able to understand why BYE message is being sent my Media Server. As per the call flow, media server never would generate a BYE message. Moreover, it is sending a 200 OK against the previously sent INFO from AS.



    I am attaching sample trace of a call between the application server and media server. Please note that I could capture only the messages from media server to application server. Can anybody help me understand why this BYE message is being originated. Also I have noticed Cause 318 Q850 being mentioned in all the BYE messages. But I could not find this release cause in Q850. Any idea what is this release cause.





    Best Regards..
     
    *******************************************
    Ashoke Kumar Ghosh
    Mobile : 919324279664
    Email: ashoke.k.ghosh at gmail.com
    *******************************************



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